– | house stock sale | –
From time to time we sell off our house stock and samples – either because we have ceased using the fabric, or because we have modified the style.
We ship our samples out with a ribbon threaded through the right arm, looped through the collar and joined at the front with a wax seal.
Please try on your house stock coat and make sure you are happy with it before breaking the seal, cutting or trying to remove the ribbon. Once the ribbon is cut or the seal is broken, we cannot accept the coat's return.
Any coat that is returned must have its ribbon and seal intact, be unworn and unwashed, and have all protective materials in place.
For details on how to make a return, please read this.
Please note that discount codes cannot be used on sale items.
returns
We ship our coats out with a ribbon threaded through the right arm, looped through the collar and joined at the front with a wax seal. Please try on your coat and make sure you are happy with it before cutting the ribbon or seal. Once either are broken, the coat cannot be returned.
We want you to be happy with your purchase – and understand that sometimes things won't work out as you had imagined.
If you wish to return or exchange a coat, please notify us by email at info@ednerat.com. We will send you out a Royal Mail shipping label to return the coat with. The coat should be shipped back to us within 14 days in its original box and packaging using the shipping label provided We would also appreciate it if you would use the tissue paper to fold the coat back up in before sending it back.
We reserve the right to refuse a refund if the ribbon or seal is broken, if the coat shows signs of wear or has been altered from its original condition in any way. In this instance, you can of course choose to have the coat sent back to you at your own expense.
We will refund you as soon as we have received and inspected your returned coat or, at the very latest, within 14 days.
Any coat that is returned must have its ribbon and seal intact, be unworn and unwashed, and have all protective materials in place.
Bespoke coats that have been made to order and customised coats that have been adapted to your requirements are non-returnable